How can I stop a Debt recovery action with a repayment plan in place?
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I am dealing with a Bank & the FOS behalf of my daughter. We are challenging them on a mis-selling of a bank loan. The only benificery was the bank because all the money went to them to pay off 'penalty charges'
We have an offer for the penalty charges to be paid back; however they will take out the balance of the loan from the any money they repay.
At the same time of this offer a letter arrived 'demanding' the loan repayment. I contacted the Bank and after a lot of duress I agreed to a payment of 拢10.00 per month as I was told it would be the only way to prevent a Debt Recovery service making contact.
However within days of this agreement that is exactly what happened. I called they said it was an error, 10 days later another letter, another 'error' with a letter saying "I have advised our agents not to contact you again"
We had another letter at the weekend giving us 10 days to pay. The bank have said they will investigate, I want to stop them, anyone know how we can stop them?
How can I stop a Debt recovery action with a repayment plan in place?Stay on top of it. Try contacting upper management at the collection agency to work out the kinks in the declaration.
How can I stop a Debt recovery action with a repayment plan in place?Contact the agent directly and tell them the facts, refer them to the person at the bank that is dealing with your repayment plan.
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