Quicken Loans?

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I've been dealing with Quicken Loans, pre-approval, "locked" in rate, etc. They sent me the final details and all of a sudden my loan changed from a 30 year fixed to a 30 year "interest only" loan. They did not tell me it was going from a normal loan to an interest only loan.

I also caught her in a lie. She stated she was Eastern Time and saying up "just as late" as me to work on this loan. Then, she left a message saying "Well, you're a few hours ahead of my time zone".

She also joked with me on the phone on how they have other people vote for the Quicken Loans person who has been answering questions on this site. It makes them look like people "approved" of the question when it's just there other buddies at there company voting on the answers. This just baits new people into their loans. Please stay away from this company.

I guess I am just wondering if anyone has had the same experiences I had. I don't want a response from the fake quicken loan lackeys.

Quicken Loans?

You've addressed two things in your question, a problem with your loan and Quicken Loans "scamming" on Answers, so I'll deal with the most important one first - your loan. And I promise you, I'm no fake Quicken Loans lackey. I'm the Home Loan Guru and I work for Quicken Loans, which is an official Yahoo Answers Knowledge Partner.

I'm sorry to hear about your problems with your loan and I'm sure that your mortgage banker can work out any issues you are having. I hope you have specifically explained to her that you want a fixed-rate loan and not an "interest-only" mortgage. If you don't feel like you are getting 100% of the service you feel is required, ask to speak to her director of mortgage banking. If they don't help you to your satisfaction, you can call Quicken Loans Client Relations at 800-863-4332 and someone will help you with your problem.



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