Am I being given a run around or is this normal?
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That is the problem with a date of "on or about".... It is hard to coordinate it with a loan lock - too bad the lock isn't "on or about".
If you did not yet get definite closing information, get in touch with the manager at the mortgage company, have a written outline of the dates i.e. loan application, loan docs complete and turned in, dates other things have been requested, etc. Let them know that this needs wrapped up right away and that you are tired of getting the run around. Also, let them know that you are aware that it should not be sitting in underwriting any longer than 72 hours (yes, that's correct) if all is in order. One question - why not get your real estate agent involved? They have the biggest commission on the line, so there is definitely some major self interest there. Tell your agent that if the loan lock is blown, you cannot afford to proceed. The agent can turn rabid on them if you need him/her to. Unfortunately, it is common for a lender to ask for docs they already received and give you the run around. You are totally at their mercy and they are typically very disorganized since the papers go through too many sets of hands.
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