Anyone else have problems with Wells Fargo?
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me & my husband just opened a new joint checking acct at the beginning of the year so I've been trying to get my auto loan payments taken out of this new acct. I've called Wells Fargo like 7 times & it's still not right!! Now they are harassing me & calling me saying that I owe them 2 payments when I really only owe them 1 and that is for March. I called 2 people just today who weren't friendly...one of them was saying that I owed for Feb when that isn't true because I went to bank online & that was taken out of my acct. They are saying that after 10 days if no payment is made it will go against my credit, when really it is their own fault because nothing has been taken care of when I call them. I've called to make March payments but they keep reversing the payment each time. They need to find smarter people to work for them. Once my car is paid off next year I will never finance another vehicle through WF!!
Anyone else have problems with Wells Fargo?I used to work for Wells Fargo. I think it's in their mission statement to have dissatisfied customers!
Call again and tell them you need the "10 day payoff" amount for your auto loan. When they inquire, tell them that you are having too many problems with them handling your loan.
They will get it fixed.
Anyone else have problems with Wells Fargo?Go in to your local branch and talk to a representative, most times when you are talking face to face to a person they are a lot nicer. Just make sure you bring in all your information so they can get this resolved for you.
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