Anyone else have problems with Wells Fargo?
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All banks get dumb at one time or another- go to your local office and deal with a live person- preferably a loan manager-bring all your paperwork and settle it once and for all- I've banked with them for years and if any problem arises-its best to go to a live person.Don't just tell your story- come with written proof- make then address any bad credit report and also any late charges etc.
Anyone else have problems with Wells Fargo?I would suggest that large banks have no desire to keep you happy because one customer does not matter to them. I would move your banking (and loans etc) to a small local bank. They care about you, because if you are happy, they know that if you are happy you will tell your friends and they will get more customers from Well Fargo and the other large banks.
As long as the bank is insured with the FDIC and the interest rates are compatible, there should be no increased risks or costs to you. (don't let anyone fool you that banking at a big bank is better for you credit report, that is a myth) At a small bank you not only can talk to the same person, but there is a good chance they will remember your name.
Like the guy above me stated. Ask for a payoff amount for the car loan and also find out the interest rate. Then go to a small local bank (or credit union) and ask them to match the rate and you will move all your banking to them. I'll bet you they will do it.
Luck...
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